Shipping & Returns

 Standard Domestic Shipping:
- All domestic orders are shipped via USPS Ground Advantage directly from Florida. Once your package leaves our studio, transit typically takes an additional 3–5 business days depending on your location.

Expedited Shipping:
- Expedited shipping options are available at an additional cost. Delivery times for expedited shipping are typically 2-3 business days.

Shipping Rates:

- We offer a flat rate of $6.99 for standard domestic shipping on all orders under $50. Enjoy Free Standard Shipping on all U.S. orders of $50 or more—no promo code required.

Order Processing:
- Because our herbal blends are hand-crafted in small, fresh artisan batches, pre-order items are processed and prepared for shipment within 14–21 business days. You will receive a shipping confirmation email featuring your tracking information as soon as your batch has been fulfilled and handed off to our carrier.

Shipping Carrier:
- We use reputable shipping carriers to ensure your order arrives safely and on time.

​International Shipping Availability:
- Currently, we ship within The United States. We are working on expanding our shipping options to serve our international customers better.

Shipping Costs:
- Shipping costs for international orders will vary depending on the destination and weight of the package. Shipping rates are calculated at checkout.

Delivery Times:
- International shipping times vary based on the destination. Typically, orders arrive within 10-20 business days.

Customs and Duties:
- International orders may be subject to customs duties and taxes, which are the responsibility of the recipient. Please check with your local customs office for more information.

Shipping Issues

Lost or Delayed Packages:
- If you experience any issues with your shipment, such as delays or lost packages, please contact our customer support team at support@alchemyfortheculture.com or through the chat form, and we will assist you.

Incorrect Address:
- Please ensure that your shipping address is correct when placing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Damaged Items:
- If your order arrives damaged, please contact us immediately at support@alchemyfortheculture.com or through the chat form with a description and photos of the damage. We will arrange for a replacement or refund as needed.

Contact Information

For any additional questions or concerns about our shipping policy, please reach out to our customer support team:

​Email: 

Support@alchemyfortheculture.com

- Business Hours:

Mon - Fri: 9am - 6pm​​

Saturday: Closed​

Sunday: Closed